Schedule

Monday, December 2
8:00 AM - 1:30 PM	Digital Convergence: A CEO-CIO Summit
8:00 AM - 4:00 PM	Registration
8:00 AM - 4:00 PM	Exhibitor Move-In
1:30 PM - 6:00 PM	Next, Now! A Collaborative Learning Experience Brought to You by ASAE Alliance Partners
2:00 PM - 5:00 PM	Preconference Workshop \| Technical Project Management
Tuesday, December 3
7:00 AM - 5:00 PM	Registration Open
8:00 AM - 11:00 AM	Exhibitor Move-In
8:00 AM - 11:00 AM	Business Connection Lounge Open for Appointments
9:00 AM - 10:00 AM	Opening Keynote \| Tech Trends Transforming Our World and How to Prepare for the "Ninja Future"
10:15 AM - 11:00 AM	Learning Labs
	Mobile Members: How Smart Phones are Poised to Impact Association Membership and E-commerce
	Blended Data: The Third Wave of BI for Associations
	Collaboration Tools: Loving, Hating, and Embracing Them
	Get a Seat at the Table: Bring Tech to C-Suite to Achieve Digital Transformation
	Value-Based Digital Strategy: How Research, Measurement, and Experimentation Unlocks Impact
11:00 AM - 1:30 PM	Expo Hall Open with Lunch, Demos, and Tech Clinic
1:30 PM - 5:00 PM	Business Connection Lounge Open for Appointments
1:45 PM - 2:30 PM	Learning Labs
	Using Live Chat to Improve Your Member Experience
	Boost Customer Satisfaction with Easy-To-Deploy AI-Driven Chatbots
	Digital Transformation: The Good, The Bad, and the Ugly
	Natural Language Processing: History, Hype, Hope, Handiness and How
1:45 PM - 3:30 PM	Hands-on Tech Training Seminar \| Selecting an AMS: Making the Best Choice and Avoiding the Pitfalls
2:45 PM - 3:30 PM	Learning Labs
	RPA: Process = Human + Robot
	Does Your Data Spark Joy or Pain?
	Driving Staff Productivity Through Effective KPIs and Digital Signage
	The Inevitable: Understanding the Technological Forces That Will Shape Associations of the Future
3:45 PM - 4:30 PM	Learning Labs
	Voice Search: Is Your Content Prepared for the Verbal Revolution?
	Leveraging Small Data to Improve Retention and Grow Non-Dues Revenue
	Personalizing the Customer Experience Across Channels
	The Trouble with Tech Debt and How to Get Rid of It
	What the Tech? Innovation Improv
4:30 PM - 5:45 PM	Networking Reception
6:00 PM - 8:00 PM	Women Executives Forum: Retaining Human Dignity in a Technology-Drive Workforce
Wednesday, December 4
7:30 AM - 4:30 PM	Registration Open
8:00 AM - 10:00 AM	Business Connection Lounge Open for Appointments
9:00 AM - 10:00 AM	Keynote: The Wired Future
10:15 AM - 11:00 AM	Learning Labs
	10 Tactics to Realize the Savings Expected from Migrating to the Cloud
	Adapting Internal Processes to Ensure Success with Your AMS Vendor
	Have a Problem? We have the Solutions! Welcome to the Situation Room!
	Punch Above your Weight: Digital Transformation using AI/NLP-driven Content Strategy
11:00 AM - 1:30 PM	Expo Hall Open with Lunch, Demos, and Tech Clinic
1:45 PM - 2:30 PM	Learning Labs
	Non-Association CIOs in the Association World: Lessons Learned and Imparted
	Create a Customer-focused Digital Presence
	Is Your Organization Ready for Today’s Cyber Threats?
	Software Implementation and System Integration 101 for the Accidental Technologist
1:45 PM - 3:30 PM	Hands-on Tech Training Seminar \| Navigating Office 365
2:45 PM - 3:30 PM	Learning Labs
	An Innovative Approach to e-Commerce: A Case Study
	At Risk? Take the IT Risk Assessment and Find Out
	Data Analytics Reset: Assessing Your Data Analytics Program
	Understanding Customer Data Platforms and Their Impact on Association Management
3:45 PM - 4:45 PM	Technology Fail Fest