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Monday, December 5
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1:00 PM - 1:15 PM
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Welcome and Opening Remarks
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1:15 PM - 1:30 PM
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Thought Leadership Presentation on Big Data Revolution
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1:30 PM - 2:00 PM
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Facilitated Conversations on Big Data Revolution
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2:00 PM - 2:30 PM
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Choose Your Session
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Embracing a Culture of Data-Driven Performance Improvement
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Building an Effective Data Integration Architecture
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The State of Data Security and Privacy
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2:30 PM - 2:50 PM
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Sponsor Demo and Give Away
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2:50 PM - 3:00 PM
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Closing Remarks
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Tuesday, December 6
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1:00 PM - 1:15 PM
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Welcome and Opening Remarks
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1:15 PM - 1:30 PM
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Thought Leadership Presentation on Disruption in Tech
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1:30 PM - 2:00 PM
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Facilitated Conversations on Disruption in Tech
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2:00 PM - 2:30 PM
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Choose Your Session
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Creating Accessible Communications
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Disrupting NDR: Technology Strategies to Deliver More Revenue
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Communities Grow and Expand – Learn to Roll with the Tide
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2:30 PM - 2:50 PM
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Sponsor Demo and Give Away
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2:50 PM - 3:00 PM
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Closing Remarks
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Wednesday, December 7
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1:00 PM - 1:15 PM
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Welcome and Opening Remarks
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1:15 PM - 1:30 PM
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Thought Leadership Presentation on Modernizing Member Experience
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1:30 PM - 2:00 PM
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Facilitated Conversations on Modernizing Member Experience
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2:00 PM - 2:30 PM
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Choose Your Session
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Modernizing Your Tech Stack: Powering a seamless member experience
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MX Technology ROI: A framework for unlocking revenue opportunities
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Social Learning: Finding success at the intersection of technology, content and community
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Cultivating MX: Experience-centric leadership strategies
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2:30 PM - 2:50 PM
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Sponsor Demo and Give Away
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2:50 PM - 3:00 PM
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Closing Remarks
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Thursday, December 8
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1:00 PM - 1:15 PM
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Welcome and Opening Remarks
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1:15 PM - 1:30 PM
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Thought Leadership Presentation on Digital Transformation
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1:30 PM - 2:00 PM
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Facilitated Conversations on Change Management and Digital Transformation
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2:00 PM - 2:30 PM
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Choose Your Session
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Case Study: Building a Framework for Change
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Change Management: Reality or Aspiration? 5 Key Insights You Can Use Today
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6 Tips to Making Change Happen, and Making It Stick
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2:30 PM - 2:50 PM
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Sponsor Demo and Give Away
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2:50 PM - 3:00 PM
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Closing Remarks
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Monday, December 12
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9:00 AM - 9:15 AM
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Welcome and Opening Remarks
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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9:15 AM - 10:00 AM
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Keynote Presentation: Kate O’Neill
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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10:00 AM - 10:30 AM
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Facilitated Discussions
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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10:30 AM - 10:45 AM
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Break
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10:45 AM - 11:30 AM
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Keynote Presentation: Chunka Mui
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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11:30 AM - 12:00 PM
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Facilitated Discussions
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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12:00 PM - 1:00 PM
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Lunch Sponsored by Personify
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Potomac Ballroom II/III |
Renaissance Washington, DC Downtown Hotel |
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1:00 PM - 1:45 PM
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Keynote Presentation: Ted Harrington
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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1:45 PM - 2:15 PM
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Facilitated Discussion
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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2:15 PM - 2:45 PM
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Open Forum and Demo by Juno
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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2:45 PM - 3:00 PM
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Closing Remarks
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Potomac Ballroom I |
Renaissance Washington, DC Downtown Hotel |
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3:00 PM - 5:00 PM
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Networking Reception Sponsored by DelCor
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Potomac Ballroom Foyer |
Renaissance Washington, DC Downtown Hotel |
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